FAQ

A. General

• What are the steps to follow to benefit from this offer?
  
• Can everybody benefit from this promotion?
  
• Can a client of Keytrade Bank participate?
  
• Is this offer also available for a transfer of securities from Keytrade Bank to another bank?
  
• I have already taken part in the past. Can I benefit from this offer once again?
  

B. Transfer of securities

You demand Keytrade Bank to start the transfer of securities for you.

• What are the steps to follow for a transfer of deeds?
  
• What has to be mentioned on the stock listing that you need to pass on to Keytrade Bank?
  
• Can all securities be transferred?
  
• What happens after your demand has been passed on to your Bank?
  
• How long does a transfer of deeds take?
  
• What if the transfer of securities involves more than one bank?
  
• What is the initiation date of your deeds transfer?
  

You yourself will take the necessary steps to start the transfer of securities.

• What are the steps to follow for a transfer of securities?
  
• What has to be mentioned on the stock listing that you need to pass on to Keytrade Bank?
  
• What is the initiation date of your deeds transfer?
  
• Can all securities be transferred?
  
• What happens after your demand has been passed on to your Bank?
  
• How long does a transfer of securities take?
  

C. Fees

You demand Keytrade Bank to start the transfer of securities for you.

• What are the fees for a transfer of securities to Keytrade Bank?
  
• What are the fees that I will get back?
  
• What are the conditions that have to be fulfilled in order to benefit from the payback?
  
• How do I have to communicate to Keytrade Bank the fees that I have paid for?
  
• When will the repayment be on my trading account?
  
• My current bank/broker has not yet done the transfer ….
  
• How is the reimbursement calculated?
  

You yourself will take the necessary steps to start the transfer of securities.

• What are the fees for a transfer of securities to Keytrade Bank?
  
• What are the fees that I will get back?
  
• What are the conditions that have to be fulfilled in order to benefit from the payback?
  
• How do I have to communicate to Keytrade Bank the fees that I have paid for?
  
• When will the repayment be on my trading account?
  
• My current bank/broker has not yet done the transfer ….
  
• How is the reimbursement calculated?
  

D. Other

• I would like to see in my Keytrade trading account the initial purchase price of the securities that I have transferred …
  Upon arrival of your securities, these will be booked on your trading account. The price of your securities of the day of arrival will be brought in. Yet, if you want – for you own accountancy - to keep the precise history of your portfolio, you can send us a list of all the initial purchase prices. These will than be brought in and you will see them in your portfolio.