FAQ

• What is the minimum configuration required for my PC?
  
• How do I bookmark the Keytrade site?
  
• Can I work on several PCs?
  
• I am using Apple Macintosh; can I also use your services?
  

  Yes, this is not a problem. The minimum configuration required is as follows:
  

  • PowerPC processor
  • 128 MB RAM
  • Modem 33.600bps minimum (56.000bps recommended)
  • Internet browser:
    • Microsoft internet Explorer (4.01 or higher)
    • Netscape (4.73 or higher)
    • MRJ (Macintosh Runtime for Java) (v2.2 or higher)
    • Mac OS (8.1 or higher)
    • Safari

• I cannot go through the questions?
  
• Why can't I open the documents on the site?
  
• How can I log on to the secured site of Keytrade Bank using a Belgian Electronic Identity Card (e-ID)?