FAQ

• What is the minimum configuration required for my PC?
  
• How do I bookmark the Keytrade site?
  
  • Via Internet Explorer 5.0 or higher: Click here.
  
  
  • Via Internet Explorer 4.0:
    1. Go to http://www.keytradebank.com/
    2. Open the View menu and select Internet Options.
    3. Select the General tab.
    4. In the Home Page section: select Use Current and click OK.
  
  
  • Via Netscape 4.6 or higher:
    1. Open the Edit menu and select Preferences
    2. Select Navigator in the Category list.
    3. In the Navigator “Starts with” section: click on Home Page and fill in http://www.keytradebank.com/.
    4. Click OK
  
  

• Can I work on several PCs?
  
• I am using Apple Macintosh; can I also use your services?
  
• I cannot go through the questions?
  
• Why can't I open the documents on the site?
  
• How can I log on to the secured site of Keytrade Bank using a Belgian Electronic Identity Card (e-ID)?