FAQ

• On which markets may I invest?
  
• What are “real time quotes” and how may I consult them?
  
• Example real time quotes : Mr Jones has a trading account and activated the real time quotes. What can happen on his trading account?
  
• Example real time quotes: Mr&Miss Jones have each a logon with which they have access to the same trading account. The real time quotes are activated on it. What can happen on the trading account?
• How do I settle my trading account?
  
• How do I know whether my transaction has been executed?
  
• Is day trading possible?
  
• What is the difference between a stop order and a stop limit order?
  

  Stop Order:
  Whenever you place a stop order, your order becomes a market order once the specified rate is reached. You determine this price via a stop price. It is highly likely that the order will be executed, but on the other hand, you have no guarantee with regard to the execution price. You may use a stop order for both purchase and sale.
  
  Example:
  You have bought stock at 100 and the rate is currently 98. You would like to hedge against further loss. You place a stop sales order indicating 95 as stop. This means that if the price of the stock falls to 95, you order is activated and appears on the stock market as a market order and will be executed at the market price.
  
  Stop limit order:
  Like a stop order, a stop limit order is activated when a specific price is reached. However, a stop limit order changes into a limit order when the price you indicated is reached with as limit, the limit you have entered. If on selling you place a stop limit order, then your stop price and limit must be placed under the BID price. When you are purchasing with a stop limit, your stop price and your limit must be above the ASK price when you place your order.
  
  Exemple:
  You bought stock at 100 and the price is currently 98. You would like to hedge against further loss. You place a stop limit sales order and indicate 95 as stop and 93 as the limit. This means that when the price falls to 95, your order is activated and appears on the stock exchange with a sales limit of 93.
  
  Have a look at our Market Rules should additional information be needed about other types of orders.
  
  

• General risk warning concerning financial instruments
  
• How is the BEP calculated?
  
• Which are the value dates for the revenue of a sell?