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Home > Support > FAQ

FAQ

  • I am interested in Keytrade Pro. Where can I find the information about the products available on Keytrade Pro and about the applying prices?
  • What is a margin?
  • Can I deposit stocks as a margin?

    No, that is not possible.

  • Is it possible to open a Keytrade Pro account in another currency than Euro?
  • I have downloaded and installed the live platform. How can I start to trade?
  • Why is the demo version limited to 20 days?
  • Can I open and use the demo and the live platform at the same time?
  • How can I transfer money to my Keytrade Pro account? And how can I withdraw money from this same account?
  • I have asked to transfer money to my Keytrade Pro account. The money is not yet on my Keytrade Pro account.
  • Why should I transfer the money to my Keytrade Pro account? I already have a trading account at Keytrade Bank!
  • Where can I see a detailed overview of all the positions I have taken on Keytrade Pro?
  • In the overview of my accounts on the Keytrade Bank website appears my Keytrade Pro account with a date. What does this date mean?
  • Do I receive interests on my Keytrade Pro account?
  • How can I receive my passwords to log on Keytrade Pro?
Easy & for free!

4 ways

  • Online opening
  • Phone
  • Office
  • Info session
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