FAQ

• What is ADVICE?
  
• How can I access ADVICE?
  
• How much does online ADVICE cost?
  
• For which markets and shares can I receive advice?
  
• On what does Keytrade Bank base its recommendations?
  
• What is the “allocation model” and what is it made of?
  
• Why doesn’t the “allocation model” contain individual shares?
  
• Is the “allocation model” regularly updated?
  
• Will all of my shares within my portfolio be followed?
  
• What sort of recommendations does ADVICE give?
  
• Can I use ADVICE for virtual portfolios?
  
• Motivation and quantity are always specified for all buy advices. Why?
  
• How can I modify my investment profile?
  
• How often is my portfolio verified by ADVICE?
  
• Is ADVICE fully automatic?
  
• Is the quality of the recommendations as good as the recommendations I would get from a financial adviser?
  
• I followed the recommendations closely, but my global portfolio has diminished in value!
  
• What happens if I do not follow the advices?
  

  If you do not react on the given advices it is possible that your equity portfolio will no longer be in line with your investment profile. You will not receive any specific warning except from receiving the same advices again (buy, sell, arbitrage and allocation advices) which respond to your primary objectives.

• When will I receive my first recommendation?
  
• I have Royal Dutch shares. When I screen this share, ADVICE indicates that Royal Dutch is not recommended as worthy to buy (Hold). Do I have to sell this share then?