FAQ

• What is ADVICE?
  

  ADVICE is a brand new service developed by Keytrade Bank. ADVICE is a tool that follows daily your portfolio’s situation. You receive online recommendations in the ADVICE part of our secured site.
  
  ADVICE gives online investment recommendations. Keytrade Bank’s clients receive buy and sell advices that take into account their portfolio composition as well as their investment profile.
  
  Arbitrage transactions are recommended if it’s useful to replace a certain share of the portfolio for another one.
  
  The global structure of the equity portfolio is also closely followed. Advices are given related to the portfolio structure e.g. regarding activity or geographic diversification.
  
  Thanks to alerts, clients are informed if events having an impact on the shares they have in portfolio occur.

• How can I access ADVICE?
  
• How much does online ADVICE cost?
  
• For which markets and shares can I receive advice?
  
• On what does Keytrade Bank base its recommendations?
  
• What is the “allocation model” and what is it made of?
  
• Why doesn’t the “allocation model” contain individual shares?
  
• Is the “allocation model” regularly updated?
  
• Will all of my shares within my portfolio be followed?
  
• What sort of recommendations does ADVICE give?
  
• Can I use ADVICE for virtual portfolios?
  
• Motivation and quantity are always specified for all buy advices. Why?
  
• How can I modify my investment profile?
  
• How often is my portfolio verified by ADVICE?
  
• Is ADVICE fully automatic?
  
• Is the quality of the recommendations as good as the recommendations I would get from a financial adviser?
  
• I followed the recommendations closely, but my global portfolio has diminished in value!
  
• What happens if I do not follow the advices?
  
• When will I receive my first recommendation?
  
• I have Royal Dutch shares. When I screen this share, ADVICE indicates that Royal Dutch is not recommended as worthy to buy (Hold). Do I have to sell this share then?