FAQ

• At what rate can I buy or sell?
  
• How much does a transaction cost?
  
• Do I have to pay custody fees?
  
• How is an order executed?
  
• Until what time can I cancel an order?
  
• What is the minimal value of an order?
  
• Can I work within limits?
  
• What difference is there between a unit and a value order?
  
• What do the terms “level of risk” and “volatility” mean?
  
• What is the “annual management commission”?
  
• What is the return of a fund, and how is it calculated?
  
• What is the “rating” of a fund (notation in a number of stars)?
  
• There are a number of investment funds that I can’t find on your site!
  
• Do you ever give advice about the choice of funds?
  

  No, we do not advise you on the choice of funds. But use the search engine to help you pinpoint the fund that is perhaps best adapted to your situation.

• My order is “pending” for a couple of days. How is this possible?
  
• What taxes are due in negotiating funds?