FAQ

• At what rate can I buy or sell?
  
• How much does a transaction cost?
  
• Do I have to pay custody fees?
  
• How is an order executed?
  
• Until what time can I cancel an order?
  
• What is the minimal value of an order?
  
• Can I work within limits?
  
• What difference is there between a unit and a value order?
  
• What do the terms “level of risk” and “volatility” mean?
  
• What is the “annual management commission”?
  
• What is the return of a fund, and how is it calculated?
  

  A fund’s return is the increase (or diminution) of a fund’s value as a percentage, perhaps corrected by paid dividends.
  The return can be calculated over various periods (from 1 day to 7 years). For periods over one year, the return is annualised.
  You can find the returns of each fund in it's factsheet.

• What is the “rating” of a fund (notation in a number of stars)?
  
• There are a number of investment funds that I can’t find on your site!
  
• Do you ever give advice about the choice of funds?
  
• My order is “pending” for a couple of days. How is this possible?
  
• What taxes are due in negotiating funds?